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What is changing in search, maps and ads

Headlines from the publications marketers actually read, updated regularly. Every article links to the original source.

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Why it matters

Online is where your next customer decides

What recent consumer research says about how people find and choose local businesses and doctors.

of consumers read online reviews for local businesses
97%
of consumers expect business owners to respond to reviews
89%
of consumers look for reviews written in the last three months
74%
of consumers won’t use a business with fewer than 20 reviews
47%

Latest headlines

From around the industry

Headlines and summaries belong to their publishers. Last updated Oct 22, 2026.

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